Privacy Policy
Effective Date: January 1, 2025
At Personalized Merchant Services (referred to as “we,” “our,” or “us”), protecting your privacy is a top priority. This Privacy Policy outlines how we collect, use, and share your information when you engage with our services and platforms. We are committed to transparency and ensuring that you retain control over your information.
Scope of This Policy
This Privacy Policy applies to all websites, products, and services offered by Personalized Merchant Services (collectively referred to as the “Services”). It does not cover third-party websites, services, or applications accessible through our Services. When interacting with third-party platforms, their privacy policies will apply.
Information We Collect
- Personal Information: Name, email address, phone number, business details, and payment information you provide during account registration or transactions.
- Usage Data: Details about your interactions with our Services, including browser type, device information, IP address, and website activity. This data is collected through cookies or similar technologies, with your consent.
- Business Data: Information about your business operations, such as transaction history, sales data, or customer preferences, shared while using our Services.
- Location Data: Collected only if you choose to share it through your device or account settings.
- Social Media Data: Information shared through third-party platforms, such as social media accounts, when explicitly connected to our Services.
How We Use Your Information
Your data is used to provide, improve, and personalize our Services, including but not limited to:
- Delivering and managing the Services you request.
- Offering tailored recommendations and personalized merchant solutions.
- Responding to inquiries and providing customer support.
- Processing payments and managing billing activities.
- Sending updates, promotions, or marketing communications when you opt-in.
Consent and Communication Preferences
We respect your preferences and only communicate with you based on your explicit consent. For example:
- Email Opt-In: By subscribing to our updates, you consent to receive newsletters, promotions, and service announcements. You can unsubscribe anytime via the link in our emails.
- SMS Consent: “I consent to receive SMS messages from Personalized Merchant Services. I understand the message and data rates may apply. I can reply STOP to unsubscribe or HELP for assistance.”
You can manage communication preferences by:
- Replying STOP to SMS messages to opt-out.
- Clicking “unsubscribe” links in emails.
- Contacting us directly to update your preferences.
How We Share Your Information
We do not sell your personal information. However, your data may be shared under the following circumstances:
- With Service Providers: Trusted third-party partners that support the delivery of our Services, such as payment processors, marketing platforms, or analytics providers.
- As Required by Law: To comply with legal obligations or respond to lawful requests from authorities.
- With Your Consent: When you explicitly authorize us to share your data.
Your Rights and Choices
You maintain full control over your information. You can:
- Access or correct your data: Request access to the personal data we have about you or correct any inaccuracies.
- Request deletion: Request the deletion of your personal information, subject to legal and business requirements.
- Manage preferences: Opt out of marketing communications or withdraw consent for data collection.
Cookies and Tracking Technologies
Cookies and similar technologies are used to enhance your experience. You can disable or delete cookies through your browser settings. However, certain features of our Services may not function correctly without cookies.
Data Security
We employ industry-standard measures to protect your data. While we take all reasonable precautions, no method of transmission or storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Updates will be posted prominently on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Personalized Merchant Services
Phone number: +1 812 267 4610
Addresses:
1722 Grant Line Rd, New Albany, IN 47150
197 Barefoot Lane, Unit 102, Hardeeville, South Carolina, 29927
Email: chris.pmsllc@gmail.com